Shipping & Delivery Policy

Overview

At AmericanStrongWear, we work hard to process and deliver your order as quickly and smoothly as possible. This Shipping & Delivery Policy explains how order processing, shipping times, tracking, and delivery issues are handled.

Order Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.

Please note that processing time may take longer during holidays, high-order volume periods, product launches, or unexpected delays.

Orders are not usually processed on weekends or public holidays.

Estimated Shipping Time

Estimated delivery times may vary depending on your location, shipping carrier, and order volume.

Typical estimated shipping time:

United States: 7–15 business days
International Orders: 10–20 business days, depending on destination and customs processing

Please note that these are estimated delivery times only and are not guaranteed.

Shipping Confirmation & Tracking

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Please allow 2–5 business days for tracking updates to appear after your tracking number is issued. Sometimes carriers need extra time to scan and update package movement.

Shipping Address

Please make sure your shipping address is correct before placing your order.

AmericanStrongWear is not responsible for delayed, lost, or returned packages caused by incorrect or incomplete shipping information provided at checkout.

If you notice an address mistake, please contact us immediately at:

support@americanstrongwear.com

If your order has not been processed yet, we will do our best to update the shipping address.

Delivery Delays

Delivery delays may happen due to factors outside of our control, including:

• Carrier delays

• Weather conditions

• High shipping volume

• Customs inspections

• Incorrect shipping information

• Public holidays

• Local delivery disruptions

We appreciate your patience and understanding if your package takes longer than expected.

Lost or Missing Packages

If your tracking shows that your package was delivered but you have not received it, please first check:

• Around your mailbox, porch, front door, or building entrance

• With family members, neighbors, roommates, or building staff

• Your local post office or delivery carrier

If you still cannot locate your package, please contact us at:

support@americanstrongwear.com

We will review your order and help with the next steps.

Damaged Packages

If your item arrives damaged, please contact us within 7 days of delivery.

Please include:

• Your order number

• Clear photos or videos of the damaged item

• Photos of the packaging, if available

Our support team will review the issue and assist you with a replacement, refund, or other suitable solution when applicable.

Customs, Duties & Taxes

For international orders, customs fees, import duties, taxes, or other charges may apply depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless stated otherwise at checkout.

Order Not Received

If your order has not arrived within the estimated delivery window, please contact us at:

support@americanstrongwear.com

Our team will help check the order status and provide support.

Contact Us

For shipping questions, tracking help, delivery issues, or order support, please contact us:

support@americanstrongwear.com

AmericanStrongWear

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